Complaint to the Ombudsman
Legal & insolvencyEscalating a lender complaint to the Financial Ombudsman Service.
Overview
You can complain if you think a lender treated you unfairly.
The Ombudsman can review the case independently.
Why it matters
- It offers an independent review process.
- It can lead to corrections or compensation.
- It helps address unfair lending issues.
FAQs
Do I need to complain to the lender first?
Yes. You must give the lender a chance to resolve it first.
Will an Ombudsman complaint affect my credit score?
The complaint itself does not, but outcomes may lead to corrections.
Related terms
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