Account & Support

You can reach us by email at [email protected] — we'll get back to you as soon as we can.

You can also chat with us directly in the Wollit app, or find us on social media:

• Twitter

• Instagram

• Facebook

• LinkedIn

• TikTok

If you're having issues logging in, can't see your subscription, or something doesn't look right, here are a few things to check:

Are you using the right email? — Wollit uses your email address to identify your account. If you sign in with a different email (or via Apple/Google), you may see a new empty account instead of your existing one.

Try logging out and back in — Sign out from the settings menu, then log in again using the email address you originally registered with.

If you're still stuck or not sure which email is linked to your account, contact us at [email protected] and we'll help sort it out.