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Energy arrears

Debt, arrears & collections
Unpaid gas or electricity bills that are overdue.

Overview

Energy arrears can lead to payment plans or collection activity.

Support may be available if you are struggling to pay.

Why it matters

  • It can lead to debt collection or court action.
  • It can affect access to energy services.
  • It can add extra charges or fees.

FAQs

Can energy arrears be reported to credit agencies?

In some cases, serious arrears may be reported.

What should I do if I am behind on energy bills?

Contact your supplier early to discuss support options.

Related terms

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