Rent and Credit > Essential Questions to Ask When Viewing a Rental Property

Essential Questions to Ask When Viewing a Rental Property

Wollit Team2 minute read · Updated 1st August 2025

Finding the right rental property requires more than just loving the space. Asking the right questions during viewings can save you from unexpected costs, legal issues, and future stress. Whether you're a first-time renter or experienced tenant, these essential questions will help you make an informed decision.

1. Financial Questions

What's the total monthly cost?

The advertised rent rarely shows the complete picture:

What's included in monthly rent (utilities, council tax, internet)
Additional fees for parking, maintenance, or amenities
When rent is due and accepted payment methods
Any annual rent increase policies

What about deposits and fees?

Understanding upfront costs helps you budget properly:

Exact deposit amount (capped at 5 weeks' rent, or 6 weeks if annual rent is over £50,000)
Which tenancy deposit scheme protects your money
Timeline for deposit return after tenancy ends

For those with credit concerns, exploring how to rent with bad credit can improve your rental prospects.

2. Lease and Legal Questions

How long is the lease term?

Understanding your commitment protects you from complications:

Minimum lease term and renewal options
Early termination penalties or break clauses
Notice periods required for ending tenancy
Rules about subletting or having guests

What are the landlord's responsibilities?

Clarify who handles what to avoid disputes:

Emergency contact information and response times
Responsibility for different types of maintenance and repairs
Property inspection frequency and required notice
Process for reporting and addressing issues

Always request to see the tenancy agreement before committing. Even if you're considering renting without a written agreement, understanding your legal rights remains crucial.

3. Property Condition Questions

What's the current state of the property?

During your viewing, examine these key areas:

Heating system functionality and efficiency
Plumbing and water pressure throughout
Electrical fixtures and outlet conditions
Any existing damage or wear issues

Take photos of any problems to protect yourself from future deposit deductions.

How are repairs handled?

Understanding maintenance policies prevents frustration:

Who's responsible for minor vs major repairs
Timeline expectations for different repair types
Whether there are preferred contractors
Policy on tenant-initiated improvements

4. Practical Living Questions

What utilities and services are available?

Modern living requires reliable connections:

Internet speed and provider options available
Mobile phone reception quality
Utility setup requirements and associated costs
Any restrictions on choosing service providers

What about the neighbourhood?

Ask about factors that affect daily life:

Parking availability and permit requirements
Public transport links and frequency
Typical noise levels and any recurring issues
Local amenities, shops, and safety considerations

5. Application Process Questions

What documentation do you need?

Most landlords require standard paperwork:

Proof of income requirements (typically 2.5 - 3x monthly rent)
Reference requirements from previous landlords or employers
Identity documentation needed
Whether a credit check for renting will be conducted

When will you make a decision?

Understanding timelines helps you plan:

How many other applicants are being considered
Expected decision timeline
Move-in date flexibility
Any holding deposit requirements

Making Your Final Decision

Before committing to any rental property, ensure you're comfortable with the total monthly costs, lease terms, property condition, and landlord responsiveness. Taking time to ask these comprehensive questions protects your interests and helps ensure a positive rental experience.

By approaching viewings with prepared questions and clear understanding of your requirements, you'll be better positioned to find a rental that suits your circumstances and supports your financial goals.

Once you've secured your perfect rental, don't let those monthly rent payments go to waste. With Wollit, your regular rent payments can actively build your credit file. We report your on-time rent payments to credit agencies, helping establish your creditworthiness and improving your access to better financial products like mortgages and loans in the future.